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MALAYSIAN PEPPER BOARD

GRADING QUALITY POLICY

Malaysian Pepper Board, a statutory body established under Malaysian Pepper Board Act 2006, is entrusted with the task of the overseeing the overall development of the pepper industry in Malaysia effective 1 st January 2007. Grading and quality certification services for pepper are one of the core mechanisms to attaining excellence in order to facilitate the development of the Malaysian pepper industry. Toward this end, Malaysian Pepper Board, under the Malaysian Pepper Board Act 2006 (Act 656) and any regulations under the Act pertaining to the grading of pepper which may be in force, is committed to providing excellent services. Our quality thrust is to ensure that the customers get quality grading and certification services to conform to their specified sales contract. In line with the requirements of MS ISO 9001:2015 Standard 5.2, the management is committed to its quality policy to:

(a)

Undertake grading services involving sampling and certification of grades of pepper based on specification currently prescribed by Malaysian Pepper Board.

(b)

Regularly review and continually improve the effectiveness of the policy and Quality Management System.

(c)

Maintain a high level of competence and work ethics among members of its staff in achieving confidentiality, objectivity, credibility, impartiality and integrity in all its operation of the Quality Management System.

(d)

Continually strive towards improving our work processes through greater use of information and communication technology (ICT).

(e)

Annual review of the quality objectives and to establish new objectives, if necessary, in order to meet customers’ expectations.



DIRECTOR GENERAL
MALAYSIAN PEPPER BOARD

ePP Versi 2.0 (2018)
SEMUA HAKCIPTA TERPELIHARA ©2016 LEMBAGA LADA MALAYSIA
LOT 1115, JALAN UTAMA, TANAH PUTIH, 93916 KUCHING SARAWAK, MALAYSIA
TEL: 6082-362370     FAX: 6082-362580
EMEL: grading@mpb.gov.my
PORTAL RASMI MPB: https://www.mpb.gov.my